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Warning lights are flashing down at quality control

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Attempts by Boeing to blame their subcontractor for a door blowing off mid-flight wouldn’t fly even if they were true — after all, subcontracting is the decision the Boeing leadership made, so flaws in the process hang on them. In this case, however, it’s moot as the manufacturing error occurred in Renton, not Wichita:

The fuselage panel that blew off an Alaska Airlines jet earlier this month was removed for repair then reinstalled improperly by Boeing mechanics on the Renton final assembly line, a person familiar with the details of the work told The Seattle Times.

If verified by the National Transportation Safety Board investigation, this would leave Boeing primarily at fault for the accident, rather than its supplier Spirit AeroSystems, which originally installed the panel into the 737 MAX 9 fuselage in Wichita, Kan.

That panel, a door plug used to seal a hole in the fuselage sometimes used to accommodate an emergency exit, blew out of Alaska Airlines Flight 1282 as it climbed out of Portland on Jan. 5. The hair-raising incident drew fresh and sharp criticism of Boeing’s quality control systems and safety culture, which has been under the microscope since two fatal 737 MAX crashes five years ago.

Last week, a different person — an anonymous whistleblower who appears to have access to Boeing’s manufacturing records of the work done assembling the specific Alaska Airlines jet that suffered the blowout — on an aviation website separately provided many additional details about how the door plug came to be removed and then mis-installed.

“The reason the door blew off is stated in black and white in Boeing’s own records,” the whistleblower wrote. “It is also very, very stupid and speaks volumes about the quality culture at certain portions of the business.”

The self-described Boeing insider said company records show four bolts that prevent the door plug from sliding up off the door frame stop pads that take the pressurization loads in flight, “were not installed when Boeing delivered the airplane.” the whistleblower stated. “Our own records reflect this.”

Look, quality control costs money, so I don’t see how it provides any immediate benefit to the shareholders. Those three-martini lobbying dinners in DC and Arlington don’t come cheap, you know!

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