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The Lies of Amazon

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Amazon’s open contempt for the truth when making anti-union claims is extra special.

In anticipation of Sen. Bernie Sanders’s scheduled trip to Bessemer, Alabama, to support the unionization drive by Amazon workers there, Amazon executive Dave Clark cast the $1 trillion behemoth as “the Bernie Sanders of employers” and taunted: “So if you want to hear about $15 an hour and health care, Senator Sanders will be speaking downtown. But if you would like to make at least $15 an hour and have good health care, Amazon is hiring.”

Rep. Mark Pocan replied via tweet: “Paying workers $15/hr doesn’t make you a progressive workplace when you union-bust & make workers urinate in water bottles,” echoing reports from 2018 that Amazon workers were forced to skip bathroom breaks and pee in bottles. Amazon’s denial was swift: “You don’t really believe the peeing in bottles thing, do you? If that were true, nobody would work for us.”

But Amazon workers with whom I spoke said that the practice was so widespread due to pressure to meet quotas that managers frequently referenced it during meetings and in formal policy documents and emails, which were provided to The Intercept. The practice, these documents show, was known to management, which identified it as a recurring infraction but did nothing to ease the pressure that caused it. In some cases, employees even defecated in bags.

Amazon did not provide a statement to The Intercept before publication.

One document from January, marked “Amazon Confidential,” details various infractions by Amazon employees, including “public urination” and “public defecation.” The document was provided to The Intercept by an Amazon employee in Pittsburgh, Pennsylvania, who, like most of the employees I talked to, was granted anonymity to avoid professional reprisal.

The employee also provided an email sent by an Amazon logistics area manager last May that chastised employees for defecating into bags. “This evening, an associate discovered human feces in an Amazon bag that was returned to station by a driver. This is the 3rd occasion in the last 2 months when bags have been returned to station with poop inside. We understand that DA’s [driver associates] may have emergencies while on-road, and especially during Covid, DAs have struggled to find bathrooms while delivering.”

“We’ve noticed an uptick recently of all kinds of unsanitary garbage being left inside bags: used masks, gloves, bottles of urine,” the email continues. “By scanning the QR code on the bag, we can easily identify the DA who was in possession of the bag last. These behaviors are unacceptable, and will result in Tier 1 Infractions going forward. Please communicate this message to your drivers. I know if may seem obvious, or like something you shouldn’t need to coach, but please be explicit when communicating the message that they CANNOT poop, or leave bottles of urine inside bags.”

Nice company they have there. Be real sad to see something happen to it.

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